Warranty Information

    
Residential

Powder Coat Refinishing

5 Year Residential Warranty: At Patio Guys, we take pride in our work and offer a  5-year residential warranty on the powder coat refinishing of your outdoor furniture. If, within 5 years of your purchase, you notice any signs of wear and tear, rest assured that we will thoroughly inspect and revitalize the frame at absolutely no extra cost to you. This exclusive warranty is only applicable to the original owner and cannot be transferred. Don't forget to retain your original invoice or work order number as proof of purchase when requesting repairs under warranty. Our warranty covers any cracking or peeling of the paint, however, it does not extend to the natural occurrence of rust or corrosion. Additionally, it does not apply to frame failure, broken welds, rust on steel bolts, screws, or steel frames that may naturally develop over time, or the minor chipping or nicks that may arise from normal use. Please note that damages resulting from unreasonable use, unusual circumstances, natural disasters, or unauthorized repairs are not covered. After 12 months from the date of your invoice, Patio Guys will not be responsible for shipping, pick-up, or delivery costs associated with warranty work.

          
Residential

Strap Replacement

5 Year Residential Warranty: Our vinyl straps come with a 5-year residential warranty that guarantees against breakage during normal use. However, please note that this warranty does not cover normal color fading, strap discoloration, or mildew. Any damages resulting from unreasonable use, unusual circumstances, natural disasters, or unauthorized repairs are not included. Additionally, please be aware that Patio Guys will not be responsible for shipping, pick-up, or delivery of warranty work after 12 months from the date of the invoice.

             
Residential

Sling Replacement

1 Year Residential Warranty: Our warranty covers one year for installation services only. It is important to note that this warranty does not extend to fading, sling discoloration, or mildew. Damages resulting from unreasonable use, unusual circumstances, natural disasters, or unauthorized repairs are not covered. Furthermore, please be aware that Patio Guys will not be responsible for shipping, pick-up, or delivery of warranty work after 12 months from the date of the invoice.

       
Commercial

Powder Coat Refinishing

3 Year Commercial Warranty:  Patio Guys proudly offers a 3-year commercial warranty specifically for Powder Coat refinishing on aluminum frames. This warranty is meticulously designed to safeguard your investment against any unsightly peeling, blistering, or flaking of the powder coat refinishing. However, it is important to note that the warranty does not cover paint scratches or abrasions that may occur during normal use. Moreover, it does not extend to welds, frame failure, rust on steel bolts, screws, or steel frames, as these are natural processes. We believe in full transparency and want to emphasize that we cannot be held accountable for any chipping or nicks that may occur due to normal use, unreasonable use, or unauthorized repairs. It is worth mentioning that our warranty does not cover the expected color fading of paint over time or accidental damage caused by fire or wind. Additionally, please be aware that after 12 months from the date of invoice, Patio Guys will not be responsible for the shipping, pick-up, or delivery of warranty work. Furthermore, we reserve the right to make minor changes or modifications and discontinue certain finishes without prior notice. Your satisfaction is our utmost priority, and we are committed to providing you with exceptional service and quality products.

          
Commercial

Strap Replacement

1 Year Commercial Warranty: Our vinyl straps come with a 1-year commercial warranty that guarantees against breakage during normal use. However, please note that this warranty does not cover normal color fading, strap discoloration, or mildew. Any damages resulting from unreasonable use, unusual circumstances, natural disasters, or unauthorized repairs are not included. Additionally, please be aware that Patio Guys will not be responsible for shipping, pick-up, or delivery of warranty work after 12 months from the date of the invoice.

              
Commercial

Sling Replacement

1 Year Commercial Warranty: Our warranty covers one year for installation services only for commercial outdoor furniture sling replacement. It is important to note that this warranty does not extend to fading, sling discoloration, or mildew. Damages resulting from unreasonable use, unusual circumstances, natural disasters, or unauthorized repairs are not covered. Furthermore, please be aware that Patio Guys will not be responsible for shipping, pick-up, or delivery of warranty work after 12 months from the date of the invoice.

               
Residential & Commercial

Acrylic Table Tops

1 Year Warranty: Our Acrylic Table Tops are backed by a 1 year warranty, offering one year of protection against any bowing or warping for both Residential and Commercial applications.

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